Service design and organisational change. Previously at: Social Finance, Local Digital Collaboration at MHCLG, GDS, Cabinet Office, M&CSaatchi.

Content designer at Content Design London, making accessible content for charities, government and businesses.

Service Designer

Content designer working for the Scottish Government

Senior User Researcher at Scope

Passionate about designing great services for Dorset Council, cycling, running, paddle boarding, interested in people, tech and kindness. Views/opinions my own.

I work @agooddeath. Trying to ensure a better end of life experience for people who want to think about death and dying (and those who don’t).

My personal reflections and thoughts about working in content. Content Design Lead at the Royal Borough of Greenwich.